Frequently Asked Questions

You have questions. We have 25 years of answers.

Welcome to the new TankNET. While we have refreshed our look and upgraded our technology with Wi-Fi 6, OpenThread Mesh, and flexible modular software, our core mission remains the same: helping you make better wine and beer.

Whether you are setting up your first 10 tanks or upgrading a corporate facility, we've compiled the most common questions below to help you understand how our new "Core + Add-ons" platform can scale with you.

FAQs

Filter by category

Connectivity Wifi Mesh Features And Purchasing Hardware And Installation Platform And Deployment Product Overview Service And Brand Clear Filter

Service And Brand Questions

Renowned customer service is one of the primary reasons producers choose TankNET®. Beyond our trusted hardware and flexible software, we pride ourselves on being competent, responsive, and dedicated. No matter how large or small your facility, you can expect the same high level of personalized support and technical expertise. Just ask any of our customers.

A lot has changed since we pioneered the first web-based fermentation management system 25 years ago, but our core values haven't. The new logo represents a rededication to our customers and our technology. It marks the arrival of our next-generation software (full fidelity on any device), more affordable hardware, and easier networking. With amazing new talent joining our veteran crew, we are launching innovative products designed to improve fermentation outcomes, save energy, and reduce labor. The new look reflects this exciting evolution.

Ready to modernize your cellar?

Join the industry's top producers using TankNET^® to manage their fermentations.

Free site assessment

Custom installation plan

24/7 Automated Monitoring

Michael Averill

As long-time users of TankNET controllers, we wanted the simplicity of a wireless solution without the need to make a significant investment in Wi-Fi infrastructure. We moved forward with an initial installation of 30 controllers over six months ago and we have not had a single issue. This is now our preferred controller solution.
Michael Averill, Jackson Family Wines

Brewmaster

TankNET® controls have already paid for themselves! Our fermentation profiles are finally consistent, batch after batch.
Brewmaster, Cigar City

Katie Rouse

TankNET is critical to our wine care at Bedrock. The data visualization tools allow us to graph Brix versus real-time temperature, helping us catch slow-downs before they become an issue. The technology is easy to use, and Greg's team is always quick to provide solutions whenever they're needed.
Katie Rouse, Bedrock Wine Co.

Christian Palmaz

When developing the system, it didn't make sense to reinvent the wheel on the automation side, so we turned to TankNET® for the nuts and bolts, the end-to-end solution.
Christian Palmaz, Palmaz Vineyards

Katz & Sjolund

With the automatic pumpover system, we went from 30 pumpovers per batch to over 100, at a steadier pace, not just squeezing them in. The result was richer color, more concentration, and better homogenization of aromas and flavors.
Katz & Sjolund, Aperture Cellars

Michael McNeill

TankNET is indispensable to our operations. We've worked with them for over 20 years, and I truly can't imagine getting through harvest without it. Their support is equally impressive - competent and responsive, which is a real rarity these days
Michael McNeill, Hanzell Vineyards

Request your quote

TankNET^® adapts to your workflow from single-tank control to full-facility automation. Tell us about your setup, and we'll tailor a solution that fits.

We're committed to protecting your privacy. When you share your details with Acrolon, we'll use them to keep you in the loop with relevant updates. You can unsubscribe at any time. For more information, please see our Privacy Policy.