Frequently Asked Questions
You have questions. We have 25 years of answers.
Welcome to the new TankNET. While we have refreshed our look and upgraded our technology with Wi-Fi 6, OpenThread Mesh, and flexible modular software, our core mission remains the same: helping you make better wine and beer.
Whether you are setting up your first 10 tanks or upgrading a corporate facility, we've compiled the most common questions below to help you understand how our new "Core + Add-ons" platform can scale with you.
FAQs
Most Popular Questions
What is TankNET®?
Is the system scalable if we expand our facility?
What happens if the internet or network goes down?
All Questions
Product Overview
1 questionsPlatform And Deployment
3 questionsWe offer flexible deployment options to match your IT strategy:
- Cloud-Hosted: The most convenient choice for many facilities, offering secure remote access with zero server maintenance.
- On-Premises: Designed for enterprise facilities or those requiring critical scheduled automation. The software runs entirely on your local server, ensuring total system autonomy and low-latency control.
Yes.
Whether you have 10 tanks or 1,000, TankNET® scales with you. Our modular software and flexible networking options allow you to easily add new tanks or enable advanced software features later without disrupting your current operations.Connectivity Wifi Mesh
3 questionsThe choice is yours, but we generally recommend based on your cellar size:
- Wi-Fi: Ideal for smaller cellars (10-20 tanks) or facilities that already have strong Wi-Fi coverage. In many cases, a single standard Access Point is all you need.
- MESH: The best choice for larger cellars (20-100+ tanks) or areas where installing standard Wi-Fi infrastructure would be too costly.
Yes.
You can easily add additional Mesh Routers to your system. This allows you to extend coverage into hard-to-reach corners of the cellar or increase data throughput. Adding routers also creates redundancy, ensuring your network stays robust even if one path is obstructed.Hardware And Installation
2 questionsThis is typically determined by the voltage rating of the control valves (solenoids) on your tank.
- If your valves operate on 24VAC, you should select the 24VAC controller model.
- If your valves operate on 120VAC, you should select the 120VAC controller model.
Features And Purchasing
3 questionsYes.
This is a popular option for phased upgrades. TankNET® controllers function as fully independent, high-precision thermostats right out of the box. You can equip your tanks as your budget allows, and then purchase the TankNET® software later when you are ready to enable remote access, data logging, and centralized control.Yes.
The new TankNET® interface presents in full fidelity on any device. Because it is a modern, responsive web application, you get the complete, uncompromised experience — viewing tank status, changing setpoints, and acknowledging alarms — on your smartphone, tablet, or desktop, regardless of whether you are using the Cloud or On-Premises version.Yes.
Through our Integration Add-ons, TankNET® can share data with major winery and brewery production management systems. This creates a seamless flow of data (like brix, gravity, and pump-over logs), reducing manual data entry errors.